Frequently asked questions

Hounder uses AI to continuously scan over 450 real estate agencies, major platforms like Funda, Pararius, Facebook Groups, and other rental listings across the Netherlands. We monitor these sources 24/7 to ensure you never miss a new listing that matches your preferences.

Hounder operates on a success-based pricing model. You only pay when you successfully sign a rental contract and get your keys. There are no subscriptions, no upfront costs, and no hidden fees. You can browse, search, and receive matches completely free until you find your home.

After signing up, you'll complete a quick onboarding where you tell us your preferences: budget, location, home style, and move-in date. Our AI immediately starts searching for matching apartments. You'll receive instant alerts whenever a property that fits your criteria becomes available, and we'll help you contact agents and schedule viewings.

Currently, we're focused exclusively on Amsterdam where we have 95%+ market coverage. However, we're expanding fast! We're expecting to roll out to other major Dutch cities by the end of the year. Sign up now to be notified when we launch in your city.

Our users typically move in within 2-3 weeks, which is 3× faster than the average renter in competitive markets like Amsterdam. The exact timeline depends on your preferences, budget, and the current market, but our AI-powered approach significantly accelerates the process by ensuring you're first to respond to new listings.

Yes! One of Hounder's key features is automatic agent outreach. We contact real estate agents and housing groups for you, send professionally crafted messages, and handle initial communication. You'll only need to step in when it's time to schedule viewings or provide additional information.

Absolutely! Hounder is here to assist you, not replace your own efforts. You can continue searching on your own while our AI works in the background. Think of us as your dedicated assistant who never sleeps, ensuring you don't miss opportunities while you handle other parts of your life.

During onboarding, we'll ask for your budget range, preferred locations (neighborhoods or cities), home preferences (size, type, amenities), and desired move-in date. The more specific you are, the better our AI can match you with the perfect apartment. You can always update these preferences later.

Yes, absolutely. We take data security seriously. All your personal information is encrypted and stored securely. We never share your data with third parties without your explicit consent, and we only use it to help you find your perfect rental home.

If you don't find an apartment through our service, you don't pay anything. It's that simple. Our success-based model means we're only successful when you are. There's zero financial risk to trying Hounder.

Yes, you can pause or cancel your search at any time through your account settings. If you pause, you won't receive new alerts until you resume. If you cancel, all automated outreach stops immediately. There are no cancellation fees or penalties.

We work with both landlords and real estate agencies. Our platform connects you with properties from over 450 agencies as well as private landlords posting on platforms like Facebook, Pararius, and Funda. This gives you access to the widest possible range of available rentals.